Spotlight
The Tow Trend Podcast, Episode 3: Dispatch — The Heartbeat of Towing Operations
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis...
Is Your Towing Management Software Holding Back Your Business? 6 Questions to Help You Find Out
Last Updated: November 2025 🔎In this article: discover six key signals that your towing management software may be slowing your ability to grow your...
How Utah Highway Patrol Reduced Tow Response Times by 50%
Last updated: October 2025 🔎In this article: learn about the safety impacts that manual dispatch practices and fragmented systems were causing for...
Browse our Resources
Filters
View
From the Field: How One Operations Manager Is Navigating Towing’s Hiring Challenges
In the 2025 State of Towing Annual Report, Matt Oliver, Operations Manager at Mission Wrecker Service, S.A. Inc. was asked: In terms...
Mastering Chargeback Disputes: Towing Industry Best Practices
Rebutting chargebacks protects your revenue. It also helps maintain a good standing with payment processors and preserves your...
Safeguard Your Towing Revenue: 8 Chargeback Prevention Tips
Towing businesses face enhanced risks for credit card chargebacks due to the nature of our business. Customer emotions and...
The Tow Trend Podcast, Episode 2: Training for Tomorrow — Building a Safer, Smarter Towing Industry
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli...
Cybersecurity: Best Practices for Towing Businesses
Last updated: November 2025 🔎In this article: learn how towing businesses can strengthen their cybersecurity posture, prevent scams,...
Is Your Towing Management Software Holding Back Your Business? 6 Questions to Help You Find Out
Last Updated: November 2025 🔎In this article: discover six key signals that your towing management software may be slowing your...