The NENA Conference & Expo is one of the leading events for 911 and emergency communications professionals — and Autura is excited to be part of it.
If you’re attending this year’s event, you can find our team in Booth #536 of the expo hall on June 29th and 30th.
We’ll be focused on a growing challenge for communications centers: the time and attention tow-related calls demand from your team.
When Non-Emergency Calls Compete with Emergency Response
Every day, communications centers are balancing high call volumes, limited staffing, and the need to prioritize true emergencies.
But tow-related calls — crashes, disabled vehicles, abandoned cars, private property tows — still require coordination, documentation, and follow-up.
For many teams, that means:
- Dispatchers managing tow requests manually
- Time spent coordinating with multiple vendors
- Repetitive data entry across systems
- Non-emergency workflows competing with higher-priority calls
Over time, these workflows can pull valuable attention away from critical emergency response.
Smarter Way to Handle Tow-Related Workflows
At Booth #536, we’ll be showing how agencies are modernizing these processes so dispatch teams can stay focused on what matters most.
Autura’s solutions are designed to:
- Reduce dispatcher workload with digital workflows for tow requests
- Standardize communication with towing providers
- Minimize manual entry and back-and-forth calls
- Create clear, trackable processes outside of the CAD system when appropriate
Organizations we work with have been seeing incredible, real results. Read how:
- Utah Highway Patrol eliminated 50K+ towing-related dispatch calls
- Fort Worth PD saved 30K+ hours across police records and communications departments
- Nevada Highway Patrol reduced radio traffic and dispatch calls by 90% by giving Troopers the ability to direct-request tow service and monitor real-time status without calling Dispatch
What to Expect in Booth #536 at NENA
Stop by and visit with Tyler Basch and Clint Ross from the Autura team. They’re ready to discuss your specific challenges and collaborate on how Autura can help solve them.
They can show you:
- Digital towing dispatch workflows
- Structured private tow intake
- Impound and inventory management tools
- And more
Autura supports the full lifecycle, from the initial tow request to final vehicle disposition, giving agencies more visibility and control without adding complexity.
Plan Your Visit to the 2026 NENA Conference and Expo
If you’re attending NENA:
- Head to the official event website for more info and registration
- Add a visit to Booth #536 to your agenda
- Stop by for a demo and a practical conversation about your current challenges or needs
We look forward to seeing you there!
