Towing Management Software
See What Zero Phone Call Dispatching Can Do for Your City
Autura’s automated dispatching instantly reduces radio traffic for 911 dispatchers, speeds up scene clearance for police, and gets towers to jobs faster.
San Diego
-28,000 annual tows
Tow response time
Before
30 min
After
12 min
- 85% reduction in manual processing
- 90% reduction in police dispatcher involvement
- Automated integration with stolen vehicle
Las Vegas
~26,000 annual tows
Tow response time
Before
30 min
After
14 min
- 40,000 fewer calls into the city call center
- 8 full time employees reallocated from records department
Austin
~35,000 annual tows
Tow response time
Before
30-40 min
After
8 min
- Measurable decrease in secondary accidents
- 80% reduction in tow related call volume
- 5 FTEs reallocated from records department after PPI self reporting implementation
Trusted by:
Las Vegas
San Francisco
Orange County
San Diego
Indianapolis
Fort Worth
Kansas City
Solutions that have a 98% Retention Rate.
Autura Towing, formerly AutoReturn, helps communities run smoothly by connecting law enforcement, towers and vehicle owners to keep roadways safe, clear and moving.
TRAXERO provides a comprehensive platform for the towing and roadside assistance industry that streamlines towing management, vehicle remarking, lien processing, payments, and fleet telematics.
Autura Marketplace, formerly Joyride, makes it easy and safe to buy and sell unclaimed vehicles from the comfort of your home or office.
Benefits of Dispatching Tows with One System
Streamlined Communication
Streamlined Communication - Reduces call volume and simplifies coordination with towing companies.
Safer Roadways
Safer Roadways - Reduce fatalities and injuries resulting from secondary crashes and "struck-bys"
- 20% of all crashes are secondary
Actionable Insights
Actionable Insights - Data analytics providing accountability and transparency
- Supports data-driven decisions
Faster Tow Response
Faster Tow Response - Reduced response let officers focus on high-priority law enforcement duties.
- Provide Officers with real-time tow response data - Real time wrecker ETA's
Improved Citizen
Experience
Improved Citizen
Experience - Provides 24/7 access to vehicle location services and support, improving citizen satisfaction.
Cost-efficient Operations
Cost-efficient Operations - Boosts Telecommunicator and Officer efficiency for better time allocation.
What our customers have to say
“Now we can make more informed decisions about safety and response time metrics. Citizen complaints have plummeted along with administrative call volume to our PSAP staff.”
JOHN FARRELL
We have expanded our bidder base and increased the competitiveness of our auctions. Bidding is more competitive even though people cannot physically attend our auctions.
Impound Lot Owner
Alex Alanis
Alanis Wrecker Service, San Antonio, TX
The fact that everything is integrated into one system is excellent. This has freed up our staff to remain focused on running our business while saving us on labor, fuel, and trucks.
Towing Service Provider
James Whittredge
Pro Tow, Columbus, OH
Autura made my job easy. I couldn’t be happier. They have been pivotal in ensuring accountability between tow companies and the police department.
State and Local Government
SERGEANT BRANDY SORBIE
Fleet Safety Supervisor, San Diego Police Department
The fact that everything is integrated into one system with Autura is excellent. This has freed up our staff to remain focused on running our business while saving us on labor, fuel, and trucks.
Towing Service Provider
James Whittredge
Pro Tow, Columbus, OH
Autura Marketplace provided our San Francisco auction with a wider client base. Profits are no longer limited by number of customers that can physically visit our site, and our customers have enjoyed being able to bid from anywhere on their mobile devices.
Impound Lot Owner
Eduardo Deir
City & County San Francisco Impound
Autura saved us a lot of grief and we have recommended them to other agencies. The process is more transparent and accountable to citizens without us having to add staff.
State and Local Government
HANNAH SILBERMAN
Accreditation Manager, Asheville Police Department
I would tell any tow company owner who is in the market for new software to give their Towing Management Systems a try. The customer service is impressive.
Towing Service Provider
Jeff Poquette
Southside Wrecker, Union City, GA
Covid-19 was a game changer, unable to have in person auctions, Autura Marketplace provided a solution. Online auction reduced cost, expanded our buyer base and increased sale price. Moving to Autura Marketplace eliminated unnecessary exposure for our staff during our in-person lien sale.
Impound Lot Owner
George Garcia
Absolute Towing, Los Angeles, CA
Managing the Full Towing Lifecycle is Finally Easy!
Transforming Towing Operations for Every Stakeholder
Deliver Safer Roads and Streamlined Operations
Trusted by 60 cities
Simplify Towing Operations and Drive Business Growth
Autura empowers towing and recovery businesses to save time and money, track vehicle status, and automate business processes.
Trusted by 3000+ Towing Service Providers
Effortlessly Manage Impound Operations
Trusted by 100+ impound lot owners
We are a Vision Zero Network Supporter
50,000+
3,000+
30%
Simplifying your towing process while improving safety
Autura eliminates delays and inefficiencies, reducing response times and improving safety with a simple, streamlined process.
Manual Process
0 min
Officer arrives and contacts Communications
5 min
Time spent on 911 Communications
10 min
Contacting Tow Dispatcher
15 min
Tow Driver accepts an request
30-45 min
Tower Arrives
0 min
Officer arrives and contacts Communications
5 min
Time spent on 911 Communications
10 min
Contacting Tow Dispatcher
15 min
Tow Driver accepts an request
30-45 min
Tower Arrives
Process
0 min
Officer requests a tow digitally via MDC/Mobile
2 min
Tow Driver accepts an request
13 min
Tower Arrives
0 min
Officer requests a tow digitally via MDC/Mobile
2 min
Tow Driver accepts an request
13 min
Tower Arrives
& Your Contracted Towers
& Your
Contracted Towers
does:
Ensure compliance to a rotation strategy:
- Auto dispatch
- No favoritism
Vet all complaints/allegations and informs the appropriate parties to help facilitate resolution
Provide free training and software for dispatching and reporting: optimize your performance and revenue
24/7/365 Partner support
does not:
Own any tow trucks
Own vehicle storage facilities
Employ any tow truck operators
Set towing/storage fees
See How Autura Impacts Every Part of the Towing Lifecycle
Car in need of tow 
Tow requests are managed quickly and accurately, regardless of source. From motor clubs, to local and state law enforcement agencies, Autura has you covered.
Dispatching
Autura’s solutions manage both towing provider dispatch and also state & local government tow dispatch, unifying into a streamlined workflow.
Car being towed
Autura’s Towing Management Systems track PPI and public tows efficiently in real time, maximizing your resources and profitability.
Car being auctioned
Impound and retrieval
Ready to transform your city's safety today?
Get started with Autura’s zero phone call dispatching.