Towing Management Software
See What Zero Phone Call Dispatching Can Do for Your City
Autura’s automated dispatching instantly reduces radio traffic for 911 dispatchers, speeds up scene clearance for police, and gets towers to jobs faster.
Fully operational in weeks with minimal training.
San Diego
-28,000 annual tows
Tow response time
Before
30 min
After
12 min
- 85% reduction in manual processing
- 90% reduction in police dispatcher involvement
- Automated integration with stolen vehicle
Las Vegas
~26,000 annual tows
Tow response time
Before
30 min
After
14 min
- 40,000 fewer calls into the city call center
- 8 full time employees reallocated from records department
Austin
~35,000 annual tows
Tow response time
Before
30-40 min
After
8 min
- Measurable decrease in secondary accidents
- 80% reduction in tow related call volume
- 5 FTEs reallocated from records department after PPI self reporting implementation
Trusted by:
Solutions that have a 98% Retention Rate.
Autura Towing, formerly AutoReturn, helps communities run smoothly by connecting law enforcement, towers and vehicle owners to keep roadways safe, clear and moving.
TRAXERO provides a comprehensive platform for the towing and roadside assistance industry that streamlines towing management, vehicle remarking, lien processing, payments, and fleet telematics.
Autura Marketplace, formerly Joyride, makes it easy and safe to buy and sell unclaimed vehicles from the comfort of your home or office.
Benefits of Dispatching Tows with One System
Streamlined Communication
Streamlined Communication - Reduces call volume and simplifies coordination with towing companies.
Safer Roadways
Safer Roadways - Reduce fatalities and injuries resulting from secondary crashes and "struck-bys"
- 20% of all crashes are secondary
Actionable Insights
Actionable Insights - Data analytics providing accountability and transparency
- Supports data-driven decisions
Faster Tow Response
Faster Tow Response - Reduced response let officers focus on high-priority law enforcement duties.
- Provide Officers with real-time tow response data - Real time wrecker ETA's
Improved Citizen
Experience
Improved Citizen
Experience - Provides 24/7 access to vehicle location services and support, improving citizen satisfaction.
Cost-efficient Operations
Cost-efficient Operations - Boosts Telecommunicator and Officer efficiency for better time allocation.
Autura Stands Out
Our complete solution improves daily operations for law enforcement, government agencies, tow companies, and vehicle owners.
Safer Communities: Autura clears crash scenes faster, reducing secondary accidents by 30%, saving officers’ lives and keeping citizens safe.
Better Prioritization: Smoother dispatching processes enable the police to focus on more urgent matters.
Fewer calls: Autura’s smart dispatch makes communication between police and tow operators hassle-free.
40,000 Fewer Calls.
Las Vegas (26,000 annual tows) received fewer calls, resulting in 8 full-time employees shifting to other roles.
20% Revenue Increase.
Indianapolis (36,000 Tows/yr) impound auction solution eliminated event expenses and increased revenue.
Connect with us!
Autura works with Miami, San Francisco, Indianapolis and 25 others to help them unclog their cities and make them more productive for law enforcement, government officials and vehicle owners.
What our customers have to say
“Now we can make more informed decisions about safety and response time metrics. Citizen complaints have plummeted along with administrative call volume to our PSAP staff.”
Willie Brown
Former Mayor of San Francisco
The fact that everything is integrated into one system is excellent. This has freed up our staff to remain focused on running our business while saving us on labor, fuel, and trucks.
Towing Service Provider
James Whittredge
Pro Tow, Columbus, OH
We have expanded our bidder base and increased the competitiveness of our auctions. Bidding is more competitive even though people cannot physically attend our auctions.
Impound Lot Owner
Alex Alanis
Alanis Wrecker Service, San Antonio, TX
Autura made my job easy. I couldn’t be happier. They have been pivotal in ensuring accountability between tow companies and the police department.
State and Local Government
SERGEANT BRANDY SORBIE
Fleet Safety Supervisor, San Diego Police Department
The fact that everything is integrated into one system with Autura is excellent. This has freed up our staff to remain focused on running our business while saving us on labor, fuel, and trucks.
Towing Service Provider
James Whittredge
Pro Tow, Columbus, OH
Autura Marketplace provided our San Francisco auction with a wider client base. Profits are no longer limited by number of customers that can physically visit our site, and our customers have enjoyed being able to bid from anywhere on their mobile devices.
Impound Lot Owner
Eduardo Deir
City & County San Francisco Impound
Autura saved us a lot of grief and we have recommended them to other agencies. The process is more transparent and accountable to citizens without us having to add staff.
State and Local Government
HANNAH SILBERMAN
Accreditation Manager, Asheville Police Department
I would tell any tow company owner who is in the market for new software to give their Towing Management Systems a try. The customer service is impressive.
Towing Service Provider
Jeff Poquette
Southside Wrecker, Union City, GA
Covid-19 was a game changer, unable to have in person auctions, Autura Marketplace provided a solution. Online auction reduced cost, expanded our buyer base and increased sale price. Moving to Autura Marketplace eliminated unnecessary exposure for our staff during our in-person lien sale.
Impound Lot Owner
George Garcia
Absolute Towing, Los Angeles, CA
For state and local government