Train to Retain: How Mission Wrecker Service Tackles Operator Retention Challenges

About the Webinar

Join Autura and special guests Vernon and Matt Oliver from Mission Wrecker Service for a dynamic discussion focused on staffing challenges and, more specifically, advice on operator training to achieve stronger retention.
Our host and Autura’s Director of Market Engagement, Shelli Hawkins, and Moderator Jillian Grassetti, Autura’s SVP of Sales will guide the conversation, and attendees can ask questions to understand what’s working well for Mission Wrecker’s employee training program.

What You Will Learn

  • How Mission Wrecker Service has developed a structured training and onboarding program
  • How benefits packages contribute to operator work-life balance
  • Corrective behaviors to keep your staff rather than replacing promising operators
Plus, the chance to ask your questions with a live Q&A session.

Can’t make it live? Register anyway and we’ll send you the recording.

Meet the Speakers

Vernon Oliver, Vice President and Co-Owner of Mission Wrecker Service, S.A. Inc.

Vernon Oliver

Vice President and Co-Owner, Mission Wrecker Service S.A., Inc.

Business owner who acquired Mission Wrecker Service and merged operations with A Ace Towing in 2002.

Matt Oliver, Operational Manager at Mission Wrecker Service, S.A. Inc.

Matt Oliver

Operational Manager, Mission Wrecker Service S.A., Inc.

2023 Master of Chaos Award winner for managing 24-hour incident with rolled-over flammable tanker.

Jillian Grassetti, SVP of Sales at Autura

Jillian Grassetti

SVP, Sales at Autura

Experienced sales leader passionate about industry challenges and fostering customer relationships.

Shelli Hawkins, Director of Market Engagement at Autura

Shelli Hawkins

Director of Market Engagement at Autura

Passionate industry champion known for building relationships with towing professionals.

Frequently Asked Questions

Autura’s webinars are designed to bring the industry together as a community to exchange knowledge, share ideas, and learn from experienced professionals.

Is the webinar free?

Yes. 100% free. Registration is required in order to receive the links to join the live event and also receive the recording to watch again at your convenience.

Yes! If you registered to attend a webinar, we will email the webinar to watch on-demand at your leisure.

On-demand webinars will also be made available on YouTube and autura.com.

No! Our webinars are hosted using Zoom, so simply register to receive your joining link and click that link to enter the live event when it begins.

You can join from a computer, a tablet, even your mobile device.

Yes! Attendees of our live webinars are encouraged to participate and ask questions.

While we may not be able to cover all questions asked, we will do our best within the allotted time to answer questions as received, and if necessary, provide follow up answers or other resources to help answer any outstanding questions.

Absolutely not! All industry professionals are welcome to join and share their experiences with others. Together we can move the industry forward.

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