Tow Payments in 2026: What Customers Expect and Why It Matters
Last updated: March 2026 In this article: Autura partnered with Stripe to commission a study to uncover the truth about towing payment preferences and behaviors of U.S. drivers. Here’s what we learned from 1,000+ responses. Towing business owners and their teams spend a lot of time solving other people’s problems. Breakdowns, accidents, weather issues — […]
The Tow Trend Podcast, Episode 5: All About Tow Business with Jeff Poquette
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… Episode five of The Tow Trend Podcast has our hosts, Shelli Hawkins […]
How Smart Towing Business Owners Diversify Revenue
Last updated: February 2026 🔎In this article: Learn how towing companies diversify revenue by expanding services beyond motor clubs and cash calls, with real examples and practical steps. Most towing company owners forced to shutter their doors don’t fail because of bad luck or poor service. More often, it’s because they hadn’t established revenue sources […]
The Tow Trend Podcast, Episode 4: Inside the Impound Lot: What It Takes to Run One Well
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… In episode four of The Tow Trend Podcast, our hosts Dennis McGowan […]
Impound Lot Management Stories and Insights About Avoiding Doing the Same Work Twice
Last updated: January 2026 🔎In this article: Hear from Dennis McGowan — experienced impound lot manager — for his POV on why impound lot management gets messy, the specific challenges that manual paperwork creates, and the benefits of digitizing impound lot management practices. Years ago, I managed an impound lot for one of New York […]
A Guide to Towing Management Software Selection — Tow Professional Repost
Last updated: January 2026 🔎 In this article: towing management software selection can seem overwhelming. Learn a 4-step process to systematically evaluate options and strategically select a solution to fit your towing business needs. The towing and recovery industry has long depended on manual processes to manage dispatch, accounting, impound lot operations, and other daily […]
The Tow Trend Podcast, Episode 3: Dispatch — The Heartbeat of Towing Operations
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… In episode three of The Tow Trend Podcast, Dennis McGowan and Shelli […]
Google Business Profile: A How-To Guide for Towing Companies
Last updated: December 2025 🔎In this article: learn about using your Google Business Profile — how to create or claim, then verify, how to manage your profile and ensure potential customers are finding accurate information, and how to use customer reviews to boost your visibility and credibility. When a potential customer needs towing services and […]
Tow Pros: How to Plan Next Year Now to Build a Strong, Profitable Business In the New Year
🔎In this article: read why now is the perfect time to plan next year by evaluating your operations and using data. Discover why building the right team structure matters for growth and find advice on how to turn profit into purposeful reinvestment and prepare for external forces you can’t control. Winter doesn’t slow anyone down. […]
Is Your Towing Management Software Holding Back Your Business? 6 Questions to Help You Find Out
Last Updated: November 2025 🔎In this article: discover six key signals that your towing management software may be slowing your ability to grow your business. We’ll cover questions to ask, common pain points, and what to look for in a modern TMS solution that supports scalability and efficiency. You’ve built your towing business on outstanding […]