Cybersecurity: Best Practices for Towing Businesses
Last updated: November 2025 🔎In this article: learn how towing businesses can strengthen their cybersecurity posture, prevent scams, and protect sensitive data with practical tips. Most towers know how to protect their yards. They lock their gates, use cameras to record who comes and goes, and allow only those with approved access inside. They store […]
How Fort Worth Police Department Improved Towing Program Safety, Saved Time, and Streamlined Operations
Last Updated: November 2025 🔎 In this article: learn how manual dispatching and fragmented processes created safety risks for Fort Worth PD, and discover the towing program improvements they achieved by implementing Autura’s digital towing management software — resulting in faster response times, fewer accidents, and streamlined operations. In 2018, Fort Worth Police Department (Fort […]
Veterans in the Towing Industry and Everywhere — We Salute You
Today, we pause to recognize, honor, and celebrate the brave men and women who have dedicated their past or present lives to serving our country. Your commitment to protecting our freedom deserves our deepest gratitude.  Veterans in the Towing Industry: A Snapshot There is a an undeniable connection between the military and the towing industry. […]
Autura Will Be Exhibiting at the Baltimore Tow Show — Come Visit!
Later this month the Autura team will head to the American Towman Exposition – Baltimore event, November 20th-22nd, 2025. This will undoubtedly be an impressive event featuring products, services, and content specifically for the Towing, Transport, Recovery, and Road Service industry and community. Come see us in booth #1115. 5 Reasons to Attend the Baltimore Tow […]
Impound Auction Purchasing: A Buyer’s Guide
Last updated: November 2025 🔎In this article: This buyer’s guide to impound auction purchasing shares details you’ll need to know to confidently buy a vehicle from an impound auction. Learn how the process works, what to expect, and how to maximize your chances of getting a great deal. Looking for a cost-effective (and good for […]
How Nevada Highway Patrol Reduced Secondary Crashes and Tow Response Times
Last updated: November 2025 🔎In this article: explore how Nevada Highway Patrol tackled safety risks and dispatch inefficiencies with Autura’s government towing software suite, achieving faster response times, fewer secondary crashes, and improved program oversight. In 2018, the Nevada Highway Patrol (NHP) took a bold step to improve their government towing program and modernize operations. […]
Autura Pathways: Get to Know John Bolla
Welcome to Autura pathways. This series of posts is dedicated to spotlighting the unique, and special career journeys of individuals within the Autura community. We love sharing the personal and professional growth stories, advice, and perspective that each featured employee brings — and it helps you get to know us better! In today’s Autura Pathways […]
Online Reviews: The Tow Business Guide On How To Ask, Interact, and Manage Feedback
Last updated: October 2025 🔎In this article: learn why online reviews matter for towing businesses, and how to ask for feedback, respond professionally, and manage negative reviews to build trust and boost your reputation. In today’s digital age, online reviews have become a cornerstone of business reputation. They influence potential customers’ decisions and contribute significantly […]
Safeguard Your Towing Revenue: 8 Chargeback Prevention Tips
Towing businesses face enhanced risks for credit card chargebacks due to the nature of our business. Customer emotions and experiences, rational or otherwise, when they use your towing services can cause challenges that you must prepare for to save time and retain the revenue you earned. Special towing considerations The on-demand nature of most towing […]
Mastering Chargeback Disputes: Towing Industry Best Practices
Rebutting chargebacks protects your revenue. It also helps maintain a good standing with payment processors and preserves your company’s reputation. As you saw in the blog, Safeguard Your Towing Revenue: 8 Chargeback Prevention Tips, there are specific steps you can take to reduce your risk of chargebacks. Despite the best preparation, there is always a […]