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Live Webinar – Roadside Reality: What the Motoring Public Expects When It’s Time to Pay

About the Webinar

Join us for a live webinar specifically for towing and recovery professionals who need real answers about what the motoring public expects when it comes time to pay your operators for towing and recovery services.

In the towing and roadside assistance industry, payment friction is one of the most overlooked factors impacting customer satisfaction, the overall experience you deliver to the people you serve, and – ultimately – your cash flow.

To help towing business owners take guesswork out of meeting customer expectation, Autura and Stripe – the payment processing power behind TowPay by Autura – co-commissioned a survey of more than 1,000 U.S. drivers to uncover their preferences when it comes to paying for towing and roadside services.

Join this free live webinar to understand how customer expectations have evolved, helping you make data-driven decisions about tools and technology that earns you happier customers and fewer roadblocks on your way to getting paid for services rendered.

Expect to Learn:

Over the course of 45 minutes, we’ll be sharing:

  • Clear answers about payment methods and options today’s towing customers prefer
  • What motorists say about security and trust – and what makes them hesitate at point of payment
  • Reasoning behind expectations for mobile-first options like digital wallets and text-to-pay
  • Practical steps you can take to modernize your payment experience and get your Operators off roadsides faster

Webinar Details:

  • 🗓️WHEN: April 14th, 11am PT / 2pm ET
  • ⏱️DURATION: 35 minutes – with time for questions and open discussion
  • 🎟️REGISTER: Save your seat!

Meet the Speakers

Jillian Grassetti, SVP of Sales at Autura

Jillian Grassetti

SVP, Sales at Autura

Experienced sales leader passionate about industry challenges and fostering customer relationships.

Shan Dutta profile pic, Platform Partnership professional at Stripe

Shan Dutta

Platform Partnership

Leader in business development, partnerships, contract negotiations, and building long-term relation...

Frequently Asked Questions

Autura’s webinars are designed to bring the industry together as a community to exchange knowledge, share ideas, and learn from experienced professionals.

Is the webinar free?

Yes. 100% free. Registration is required in order to receive the links to join the live event and also receive the recording to watch again at your convenience.

Yes! If you registered to attend a webinar, we will email the webinar to watch on-demand at your leisure.

On-demand webinars will also be made available on YouTube and autura.com.

No! Our webinars are hosted using Zoom, so simply register to receive your joining link and click that link to enter the live event when it begins.

You can join from a computer, a tablet, even your mobile device.

Yes! Attendees of our live webinars are encouraged to participate and ask questions.

While we may not be able to cover all questions asked, we will do our best within the allotted time to answer questions as received, and if necessary, provide follow up answers or other resources to help answer any outstanding questions.

Absolutely not! All industry professionals are welcome to join and share their experiences with others. Together we can move the industry forward.

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