Train to Retain: How Mission Wrecker Service Tackles Operator Retention Challenges
Struggling to keep good operators? Mission Wrecker pros share the 6-week training program and culture shifts that reduced turnover across their fleet.
Experts worth listening to
Shelli Hawkins is a towing industry advocate with 15+ years of experience, sharing insights through events, customer engagement, and The Tow Trend Podcast.
Jillian is a tech sales leader with 10+ years’ experience, focused on towing and recovery, and driving growth with practical solutions.
Vernon Oliver is President and Co-Owner of Mission Wrecker Service in San Antonio, TX, leading towing and recovery operations since 2002.
Matthew Oliver is Operational Manager at Mission Wrecker Service in San Antonio, TX, focused on training, onboarding, and operator retention.
More to watch
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Roadside Reality: What the Motoring Public Expects When It's Time to Pay
Join Autura and Stripe for a webinar exploring survey results with answers about the motoring public's expectations when it's time to pay for towing services.
