The Tow Trend Podcast, Episode 4: Inside the Impound Lot: What It Takes to Run One Well
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… In episode four of The Tow Trend Podcast, our hosts Dennis McGowan […]
Impound Lot Management Stories and Insights About Avoiding Doing the Same Work Twice
Last updated: January 2026 🔎In this article: Hear from Dennis McGowan — experienced impound lot manager — for his POV on why impound lot management gets messy, the specific challenges that manual paperwork creates, and the benefits of digitizing impound lot management practices. Years ago, I managed an impound lot for one of New York […]
A Guide to Towing Management Software Selection — Tow Professional Repost
Last updated: January 2026 🔎 In this article: towing management software selection can seem overwhelming. Learn a 4-step process to systematically evaluate options and strategically select a solution to fit your towing business needs. The towing and recovery industry has long depended on manual processes to manage dispatch, accounting, impound lot operations, and other daily […]
The Tow Trend Podcast, Episode 3: Dispatch — The Heartbeat of Towing Operations
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… In episode three of The Tow Trend Podcast, Dennis McGowan and Shelli […]
Google Business Profile: A How-To Guide for Towing Company’s
Last updated: December 2025 🔎In this article: learn about using your Google Business Profile — how to create or claim, then verify, how to manage your profile and ensure potential customers are finding accurate information, and how to use customer reviews to boost your visibility and credibility. When a potential customer needs towing services and […]
Tow Pros: How to Plan Next Year Now to Build a Strong, Profitable Business In the New Year
🔎In this article: read why now is the perfect time to plan next year by evaluating your operations and using data. Discover why building the right team structure matters for growth and find advice on how to turn profit into purposeful reinvestment and prepare for external forces you can’t control. Winter doesn’t slow anyone down. […]
Is Your Towing Management Software Holding Back Your Business? 6 Questions to Help You Find Out
Last Updated: November 2025 🔎In this article: discover six key signals that your towing management software may be slowing your ability to grow your business. We’ll cover questions to ask, common pain points, and what to look for in a modern TMS solution that supports scalability and efficiency. You’ve built your towing business on outstanding […]
Cybersecurity: Best Practices for Towing Businesses
Last updated: November 2025 🔎In this article: learn how towing businesses can strengthen their cybersecurity posture, prevent scams, and protect sensitive data with practical tips. Most towers know how to protect their yards. They lock their gates, use cameras to record who comes and goes, and allow only those with approved access inside. They store […]
The Tow Trend Podcast, Episode 2: Training for Tomorrow — Building a Safer, Smarter Towing Industry
Finally, a towing podcast by people who’ve actually run the trucks, built the tech, and lived in the trenches! Hosts Shelli Hawkins and Dennis McGowan bring decades of street-level experience and insider knowledge to launch The Tow Trend Podcast. In This Podcast Episode… In episode two our dynamic hosts, Dennis and Shelli, chat with towing […]
Veterans in the Towing Industry and Everywhere — We Salute You
Today, we pause to recognize, honor, and celebrate the brave men and women who have dedicated their past or present lives to serving our country. Your commitment to protecting our freedom deserves our deepest gratitude.  Veterans in the Towing Industry: A Snapshot There is a an undeniable connection between the military and the towing industry. […]